FAQ

How secure is buying a doll ?
 
Our store is SSL verified (Green highlight on the URL). It’s used by the world's largest sites (Facebook, Google, etc.). This is to protect your payment and personal details.
Paypal / Direct bank account payments are allowed on our website and no PayPal account is needed for this.
With Stripe we can accept Visa, MasterCard, American Express, Discover, JCB, and Diners Club cards, even Bitcoin, directly on our store.
All of our dolls are handmade, some of them are in stock and ready to ship others are custom-made with your option choice. We will arrange the shipping once we receive your full payment. If you are using PayPal instead of a credit card then we require a confirmed PayPal address.

Is the packaging discreet?
 
Yes, the doll does come in discreet packaging. We have high regard for your privacy so there will be no labeling on the box. Even our company's name won't be there. Doll arrives in a plain brown box with no identification of contents.

 
You can pretty much enjoy almost all sexual positions with your sex doll. From missionary, doggy style, with her on top, having sex sitting down or standing up.

Doll Care & Maintenance

Please ONLY use water based lubricants.
Firstly, dip the sponge or towel into the warm water and then use it to wipe the doll’s surface gently. If there is dirt or smears sticking to the surface, please wipe it with soapy water and do not dab it forcibly. When one is wiping the surface, please don’t use corrosive cleanser such as strong acid and alkali solution, powerful disinfection solution and detergent, etc. Soap, liquid laundry detergent, liquid shampoo, shower gel or mild detergent can be best for cleaning. After the surface is dry, put bath powder or talcum powder on the doll. The maintenance intervals differ according to the service status and storage environment. It is best to be at least once a month.
If the doll’s surface experiences a scratch, poke, or cut please use TPE Glue to seal. Make sure the skin is not under tension or pressure during the curing process. It takes about 30 minutes for the glue to cure.
For creases & wrinkles, use a warm wet towel and apply to the affected area
Do not expose the doll under sunlight for long periods of time. This might increase aging of the TPE and lower the life span of the TPE material.
Dust, Dirt, and standard cleaning
Dip the sponge or towel into the warm water and then use it to wipe the doll’s surface gently. If there is dirt or smears sticking to the surface, please wipe it with soapy water and do not dab it forcibly. When wiping the surface, please don’t use corrosive cleanser such as strong acid and alkali solution, powerful disinfection solution and detergent, etc. Soap, liquid laundry detergent, liquid shampoo, shower gel or mild detergent can be best for cleaning. After the surface is dry, put bath powder or talcum powder on the doll. The maintenance intervals differ according to the service status and storage environment. It is best to be at least once a month.
Scratches, pokes, or cuts
Please use TPE Glue to seal. Make sure the skin is not under tension or pressure during the curing process. It takes about 30 minutes for the glue to cure.
Creases & Wrinkles
Use a warm wet towel and apply to the affected area.
Do not expose the doll under sunlight for long periods of time. This might increase aging of the TPE and lower the life span of the TPE material.

SILICONEWIVE’    FAQ

Sex Doll FAQ - Frequently Asked Questions
Have questions about our sex dolls and company? Great! We've compiled a list of questions we frequently get asked and provided the answers below.  
If you don't see your question on the list feel free to contact us by email or live chat.
What is the difference between silicone and TPE?
Silicone and TPE are both high quality sex materials.  Silicone is typically regarded as the more durable material and TPE as the most realistic.  Here are the main attributes of each material.
Silicone - Browse Silicone Sex Dolls
A bit harder than TPE but also more durable.
More expensive.
Easier to clean.
Safe for human contact.
TPE - Browse TPE Sex Dolls
TPE is softer to the touch.
More realistic ‘jiggling’ of body parts (breasts, ass, etc).
The material is more elastic which allows the dolls to be more flexible at their joints.
Good heat retention.
Less expensive.
Safe for human contact
Less durable than Silicone - more care is required to clean and care for it properly.
What is the difference between the removable vagina and the built-in/fixed vagina? 
The built-in or fixed vagina is exactly how it sounds.  The vagina is built-in to the doll just like a real woman.  The removable vagina is a sleeve or fleshlight-esque tube that you can insert and remove from the doll.  The tube is held in place by the doll’s labia.  
Which is better? Most of our customers prefer the built-in vagina as it provided the most realistic experience, however the removable vagina is easier to clean and replace.  If you value complete realism you’ll want to get the built-in vagina, if you want something that is easy to pop-out and clean after use you should consider the removable vagina. 

How long will a sex doll last? 
A sex doll will last anywhere from 2 years to 10 years depending on usage and care.  A sex doll that gets frequently used and moved will be more likely to suffer wear and tear.  There are many things doll owners can do to preserve and maintain their sex doll.  If damage does occur it is also quite easy to perform repairs on your sex doll.  
We offer free repair kits for any reported doll damage, and each doll comes with a complementary cleaning kit to keep your doll in mint condition.  We also have many helpful blog articles and tips so that you can keep your doll looking brand new.
How do you clean a sex doll?
Cleaning a sex doll after use is a very important part of owning a sex doll.  Not only will you keep your doll in great condition, but you will also protect yourself from harm.  Luckily, cleaning your sex doll is an easy process that can be completed in minutes.  

What’s the best way to store a sex doll? 
The best way to store your sex doll is vertically, preferably hanging from something, perhaps in your closet.  Each of our sex dolls comes with a storage kit that will allow you to hang your sex doll for easy storage.  By hanging your sex doll in a cool, dark place she will be safe from damage.  There are other storage solutions as well if hanging isn’t a possibility.  Placing your doll in a sitting position, or lying on her back are both popular storage positions as well, just make sure she is not wearing any tight clothing or dark color fabrics for a long period of time.  Dark color fabric may stain the doll’s skin after prolonged exposure. 
The main things you want to avoid when storing your sex doll are: 
Contact with dark color fabrics - these may stain the dolls skin if in contact for a long period of time.
Tight clothing - things like elastic bands may leave permanent marks or indentations on your doll if they are left on during storage.
Sunlight - The sun may fade her skin and facial features unevenly.
Extreme temperatures - Hot and cold temperatures may warp your dolls feature over time - these must be extreme temperatures, no need to worry about normal fluctuations, but below freezing and extreme heat should be avoided. 
Pressure points - if anything is pressing into the doll’s skin over a long period of time you may find some permanent indentation occurs.  It’s important that the doll is suspended in air, or resting on a soft surface.

Will the doll skin stain? 
The doll’s skin although durable and resistant to rips, tears, and stain is not indestructible.  You should be careful to keep your doll away from dark fabrics and tight clothing.  If you like dark clothing you should be sure to wash it before putting it on your doll, and be sure to not store her with the clothing on. The best clothing for dolls is light colored, loose fitting fabrics.

How long does shipping take?
Once shipped your doll will arrive within 3-7 days depending on how long it takes to pass through customs.  

How long will it take to receive my sex doll?
Once your order is placed we require 2-3 weeks for production and shipping.  You should expect to receive your doll within 3 weeks of placing your order.  Sometimes, do to the amount of orders received, or if a doll does not pass our quality assurance tests, we will need more than 3 weeks.  In the case of any delay we will include free items in your order such as extra whigs, clothes, or even an addition head. 
Can I pick up my sex doll instead of having it delivered to my door?
Yes, if you prefer to pick up your sex doll instead of having it delivered to your residence you can arrange to pick it up at your local FedEx or UPS instead.
Will I have to pay any import duties or customs taxes on my sex doll?
Although unlikely, some shipments will require the customer to pay an import tax to their country's customs office in order to have their package delivered.  Although we cover shipment costs with the package carriers we do not provide assistance with import taxes.
Don’t see an answer to your question? Shoot us an email or contact us on our live chat.

How to use a real sex doll?
The fucking a sex doll need to apply lubricant before use. Do not be too violent, the real doll is delicate, please try your best to give the best care. The quality of skeleton is the best material in the county, but it is best not to use violence or neglect to avoid unnecessary damage and trouble. Click here to learn more about how to use lifelike sex dolls.

Why you need real life sex dolls?
*They can help with anxiety, loneliness
With the fierce competition in society, people's pressure is getting increased. People try to reduce the pressure in some ways, such as going to the bar, going to golf, etc. But how these are more exciting than owning a sexual partner? When you are criticized by your boss, when you are unemployed, or when your friends don't understand you, or when you break up with a lover. Do you feel helpless, anxious, and stressed? Just Imagine, on countless lonely nights, lying alone in bed, feeling lonely but no one can listen to you, the sexual desire in the heart can not be resolved, and after a long time, you may become older and feel that life is meaningless. What a terrible thing this is?
*More and more people become real doll sex enthusiasts
Authoritative data shows that there are more and more people buying real life sex dolls. They think this kind of investment will indeed get great return.
*Real Sex Dolls are obedient
Here, you are the general, they will listen to any of your orders, and will absolutely 100% execute. You can try different sexual poses. You can have sex with sex doll anywhere in the house. If you like oral realistic sex doll, you can make use of her mouth, vagina and anus to vent your desire.